[Resolved] Renault — Kwid with uncountable faults | |||||
Hi team, i santoshanand gupta purchase new hr-29-am-2346 kwid ice cool white car on 04/07/2016 from sunrise autotech faridabad showroom with cash mode but from the day one i am not satisfied with the performance & rubbish machanism of the car. I already suffered with uncountable faults & fails of car till now from day one. I already complained several times to you on call as well on mail both but yet nothing resolved yet whereas i would really like to appreciate the sunrise autotech team for their valuable support & assistance because whenever i visited there they did their level best what they could to cooperate me but if a company like renault manufactures only faulty product in it's factory campus & distributes only 3rd class poor product in india just to generate & earn more revenue only to compromise with the safety & security of indian customer then what a showroom or their technician can do? I am sick of renault & irritated now, i am done with all & now finally i want my money back somehow to return the car. I'll take the car to upcoming autoexpo & will describe about the car to all there for sure from now. Now neither i want to speak with anyone from the higher department & neither i want to take my car to any of your service or company outlet. I want renault india to return my money back, unless i don't have any other options for now apart of to highlight this matter globally & i would let the globe know that how renault india cheats. I payed renault & yet i am alming like begger & requested you for last 9 months. Why do i? Does renault provides such kind of customer services to their worldwide customer & treats? Please do the needful as soon possible & return my money back. Thanks & regards Santoshanand gupta Contact no. [protected] Was this information helpful? | |||||
Jun 17, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Renault Customer Care's response Dear Santoshanand Gupta, Thank you for sharing the details. Our team will get in touch with you to assist you further. Verified Support May 16, 2017 Renault Customer Care's response Dear Santoshanand Gupta, We understand that the highlighted concern has been addressed and the vehicle has been delivered to you. Should you require any further assistance, Please feel free to connect with us on[protected] or e-mail us at [protected]@renault.com | |||||
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