[Resolved] Renault — left arm broken in running condition
K
Karan Gogoi
from Raha, Assam
Address:
Dibrugarh, Assam, 786001
On 17th sep when i came back from my work place suddenly my renult rwid got stop and i cant move the car. When i checked i found the left arm got broken in running condition and at same time i called few company people to pick up the car and its was too late so i called a local carring van and submit my car at dibrugarh authorised dealer. As per the company process part breakage should come under warranty as didn't completed 2 years but dealer said it will get charged and showing estimate 20 k. From the date of purchasing kwid i am getting lots of problem like oil chamber leakage, battery issue etc for i need come to several time to the dealer with the issues. I am not at all satisfied with the product.
No-as 06u1246
Name - hiranya chetia
Contact no-[protected]
Now i don't want to pay for manufacturing defect product.
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Nov 11, 2018
Complaint marked as Resolved
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Renault Customer Care's response Dear Karan,
We have escalated your issue further. The team is on it and will certainly give you a hand with the same.
Verified Support
Sep 29, 2018
Renault Customer Care's response Dear Karan,
We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Oct 06, 2018
Renault Customer Care's response Dear Karan,
We understand that our team has contacted you and shared clarification with regard to warranty terms & conditions. We request you to kindly get in touch with the dealership for further assistance in this regard.
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