[Resolved] Renault — maintenance work for duster

Kuljinder Dhaliwal

from Kanpur, Uttar Pradesh

Address:

147001

Good day sir/madam

Myself kuljinder singh from patiala, punjab. I had given my accident car to renault jalandhar branch on 02-september-2017 and survey for the car was done on 07-september-2017 by surveyor appointed by the insurance company. The required spare parts for the car had already been ordered on 11-september-2017 as said by technical manager. Till now my car is in same state as handed over to renault jalandhar branch by me. Till now nothing has been done on my car. Whenever i called to renault jalandhar branch everytime they told me that we will start work on car today. I am not sure it is due to less man power or due to more work load at renault jalandhar branch. It's already been 20 days since i had given my car for repair works to renault jalandhar branch and till date the work has not been started on my car. Kindly have a look into this matter and do the needful.

Thanks and best regards
Kuljinder singh

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Nov 2, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Renault Customer Care's response Dear Kuljinder,

We always assure our customers to have a pleasant experience with us. This concern has been raised with our team. Please allow us some time to get back to you.

Verified Support

Oct 02, 2017

Renault Customer Care's response Dear Kuljinder,

We understand that our team got in touch with you and shared the requisite information in this regard. In case of any support, you may directly get in touch with the dealership or call us at[protected].