[Resolved]  Renault — not allowing warranty claim for renault kwid-climber with in 4 months period itself.

Address:

Hyderabad, Andhra Pradesh, 500035

Dear sir,

Thanks for the reply mail from pps motors pvt ltd. I have purchased this vehicle in the month of june 2017 and after some time about after 3 months, i have noticed that my mobile charger has not been working and found that the inner mettle part was came out with my charger. Your service agent pps motors pvt ltd, narrated that it was mishandled by me and got damaged. But it was fixed inside and it is not possible to tamper and damage it by me. So, i am not responsible for the damage of the part supplied by you and it was damaged with in 3 months after the purchase of the vehicle which should covered under warranty period.

Do you know that i am a favorite of renault product, since i have used first renault logan for more than 3 years, secondly i have used renault duster for about 4 years and presently again i am using renault kwid climber. Renault should identify a single person is using only single product of renault without changing the brand. I feel that i am a favorite of renault from last 8 years by using a single brand of renault alone.

Now you are blaming your own favourite customer about tampering and insulting me is a mistake from your side. If you continue the same way your brand favorites may disappear very shortly. Think yourself with your brain and try to keep us with you.

Any how i am requesting you to accept the warranty condition and replace the defective part immediately failing which i may not keep quit at decision, i may forced to approach legal forum for justification if you fail to do the justification. I am also ready to leave this vehicle freely with you if you are not justify. Please do not touch my ego.

Thanking you
Sita devi cherukuri
W/o. S r m cherukuri
+91 [protected]
[protected]@yahoo.com