[Resolved]  Renault — not providing the basic accessories of car as promised by showroom

Address:Hyderabad, Andhra Pradesh, 500034
Website:www.renault.co.in/customer-service.html

Dear sir,

We bought new kwid car from renault himayathnagar branch on 26th october 2017, booked under mrs. Gopala ratnam krovvidi. As the showroom coordinator promised to provide basic accessories on 26th oct 2017 on booked date and the same was not done and then they promised to provide the same with in 10 days from date of delivery (I. E., on 26th oct 17) but still they are not providing the same.

Please do the needful as early as possible.

Thanks & regards,
Mr. Haragopala krishna krovvidi
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Nov 14, 2017
Complaint marked as Resolved 
Thanq, they issued the accessories by today
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2017
Renault Customer Care's response
Dear Haragopala Krishna,

Please check your private message and share the details for us to assist with your concern.
Verified Support
Nov 16, 2017
Renault Customer Care's response
Dear Haragopala Krishna,

Thanks for the acknowledgment. Have a nice day!
Complaint comments 

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I book renault scala on 6-9-2017.i pay ₹5000 cash&i do cancellation but i dont get my money till now, its around 2 months.

Renault Customer Care's response, Nov 13, 2017
Verified Support
Dear Saiteja Naidu,

Please check your private message and share the details for us to assist with your concern.

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