[Resolved] Renault — pathetic service & fall commitment staff playing with customer emotions | |||
Pathetic service... I had ordered renault kwid. I specifically said for what purpose i am buying this, i would like to give wedding gift to my sister. It was very clear conversation from my end that i want delivery on tuesday 4th sep. Finally on same date sales guy mr nadeem had called me and said sir we could not able deliver today bcz vehicle is stuck in mh 02 it will get clear today and will be delivered on 5th sep before 3pm. Same i had informed my family member they all are waiting for car delivery on 5th sep, i got call from mr nadeem saying it will not delivered today becuase of insurance amount is mismatch. All false commitments i was given. My family members all the way travelled from murud (Jangira) 7 hours distance from mumbai to collect specifically to collect the vehicle. All of them were disturb because of these guys false commitments. I will personally never ever recommend anyone to buy a renault car my friends and family members. Such a renewed co. Can cheat people and play with people emotional and sentiments. Was this information helpful? | |||
Oct 20, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Renault Customer Care's response Dear Datta Nimse, We understand that our team has already contacted you and have extended the necessary support in this regard. For further assistance, you may get in touch with your nearest dealership or contact us at[protected]. | |||
Add a Comment | |||
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
Post your Comment