[Resolved]  Renault — pathetic service & fall commitment staff playing with customer emotions

Address:Mumbai City, Maharashtra, 400070

Pathetic service...
I had ordered renault kwid. I specifically said for what purpose i am buying this, i would like to give wedding gift to my sister. It was very clear conversation from my end that i want delivery on tuesday 4th sep. Finally on same date sales guy mr nadeem had called me and said sir we could not able deliver today bcz vehicle is stuck in mh 02 it will get clear today and will be delivered on 5th sep before 3pm. Same i had informed my family member they all are waiting for car delivery on 5th sep, i got call from mr nadeem saying it will not delivered today becuase of insurance amount is mismatch. All false commitments i was given. My family members all the way travelled from murud (Jangira) 7 hours distance from mumbai to collect specifically to collect the vehicle. All of them were disturb because of these guys false commitments. I will personally never ever recommend anyone to buy a renault car my friends and family members. Such a renewed co. Can cheat people and play with people emotional and sentiments.
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Oct 20, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
Renault Customer Care's response
Dear Datta Nimse,

We understand that our team has already contacted you and have extended the necessary support in this regard. For further assistance, you may get in touch with your nearest dealership or contact us at[protected].
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