[Resolved] Renault — poor car quality and satisfactory services

Sakshi Kalsi

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra, 440008

I have bought a renault kwid in october 2017 since then it has been giving troubles regarding poor mileage, seizure of steering amidst the road, jerks, heating up etc. Since then i have been contacting the service centre for the same. It has been almost 10-12 visits to the service centre in the 6 months of car purchase. The condition of the car has been further worsening after every service and no one has been addressing the same. The toll free numbers are providing no help and nothing as such has been happening to address my issue. It is hereby requested to resolve the same.
Vehicle no. Mh 40 as 3703

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Aug 2, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2018

Renault Customer Care's response Dear Sakshi Kalsi,

Please check your private message and share the details for us to assist with your concern.

Verified Support

Jun 25, 2018

Renault Customer Care's response Hi Sakshi Kalsi,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Jul 02, 2018

Renault Customer Care's response Dear Sakshi Kalsi,

We understand that our team got in touch with you and the vehicle has been delivered to you. In the case of any support required, please feel free to contact us at[protected].