[Resolved]  Renault — poor quality of renault kwid product within 1 year

Address:Nagpur, Maharashtra, 440007

1. I have purchasedd renault kwid rxl a year ago and its the time of purchase issues like low kpl (14 km/ltr) and un serviceability on instrument panel/door locking as well as audio system is being faced. Details of the car purchased is as given below:-
(A) mode/type : kwid/rxl
(B) date of purchase : 25/01/2017
(C) chasis no : meebba003ga423054
(D) engine no : e115578
2. Recently while attempting to start the a/m vehicle after a week the car didn't start. Both the car battery level and the battery voltage was satisfactory. However, the car didn't start.
3. I tried calling the renault help line through out the day but couldn't establish contact.
4.in view of above it is requested that the defect of car may be attended to and a through check up on quality of product may be carried out as the car is still under warranty and is developed peculiar undesired signs of degeneration speaking volumes of the poor quality. Further, it appears that the quality of the product in in question and same may be attended to or alternately be replaced at the earliest before the lapse of warranty period.1st free servicing has been carried out and in order to take the car for 2nd free servicing in the car didn't start as per narration given here.
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Feb 13, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Renault Customer Care's response
Dear Sumit,

Please check your private message and share the details for us to assist with your concern.
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