[Resolved]  Renault — Poor service and problem persist in my quid car after servicing

Address:Lucknow, Uttar Pradesh, 226001
Website:www.renault.co.in

Dear sir,

I am having a quid car up32hp 5435 purchased in dec 2016 from lucknow, i have one problem since 2nd service of car that car is pulling left side & complaining since 2nd service but after 3rd service also it is not rectified, tyres of car is getting damaged due to this problem. It can be checked online through job card. Yesterday on 26.06.2017 i was there at mg chariots pvt ltd, faizabad road - lucknow for 3rd service with 6 problems...
1- "kirrr" voice from engine while starting the car. (Not rectified)
2- car pulling left side major and some times right side also, resulting uncomfortable driving and damaging tyres - who will responsible for loss. (Not rectified)
3- key sensor/remote is not working properly. (Not rectified)
4- mileage/average is very less - in between 17-18 km-pl. (Not rectified)
5- some voice from left side of vehicle while driving in 40-50 speed. (Not rectified)
6- bubbling while driving in 30-40 speed. (Rectified)
I had paid rs. 5091/ and give full day with them.

In between 2nd and 3rd service i visited workshop for the problem no-2.

Even i have discuss my problem with gm of workshop, he had also trial the car.

I am paying money, time and getting mental harassment. Please guide me that how my problem can solve. I have written this problem some month ago online but no one contacted me.
Please let me know the person with whom i can contact and discuss all the things.

What is my fault? - why i am getting pain?
Please instruct concern to rectify all these problems.

Thanks & regards,

Promod kumar misra
[protected]
Lucknow
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Aug 3, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
Renault Customer Care's response
Dear Promod kumar,

Thank you for sharing the details. Our team will get in touch with you shortly to assist with your concern.
Verified Support
Jul 03, 2017
Renault Customer Care's response
Dear Promod kumar,

We've shared an update on your issue. Kindly check your private message for the details.
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