[Resolved] Renault — power steering hard

[Resolved] Renault — power steering hard

J Josby from Payyannur, Kerala

2013 model duster rlz 85ps developed stiff steering immediately after 60 k km. My back door looks jammed and not able to open. My service centre quoted 85k for the repair including shock up repair.. I am shocked to see the amount i need to spend for the repair.. Interestingly renault doesn't have centralised pricing details on spare parts and different service centres quotes different cost for same parts Was this information helpful? No (0) Yes (0)
Dec 22, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Nov 11, 2018 Renault Customer Care's response Dear Customer (Josby), Please check your private message and share the details for us to assist with your concern. Verified Support Nov 13, 2018 Renault Customer Care's response Dear Customer (Josby), We understand that our team is in touch with you and assisting you in this regard. Nov 17, 2018 Updated by Josby Dear team, can you please provide update on parts cost. Verified Support Nov 17, 2018 Renault Customer Care's response Dear Customer (Josby), Please coordinate with your nearest service center for better information in this regard. Nov 19, 2018 Updated by Josby Based on our conversation with customer care manager.. Renault will provide cost of parts details to us.. i did provide the list of parts identified by service centre for replacement.. I trust your customer care manager words and waiting for response.. Please reach me at[protected] incase any further question. Verified Support Nov 20, 2018 Renault Customer Care's response Dear Customer (Josby), We are re-escalating your issue to our team. Please allow us some time to get back to you with an update. Verified Support Nov 21, 2018 Renault Customer Care's response Dear Customer (Josby), As checked, we understand that our team has spoken to you about your concern and shared the necessary clarification. Request you to kindly coordinate with the service center for further assistance.
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