[Resolved]  Renault — Product

Address:110037
Website:www.renault.com

Dear Renault Partner,

I would like to inform you that, I have purchased Renoult Kwid RXL Model DL 8CAN 3103 around three Months Before From Adchini NCR Motors New Delhi.But from the day one am facing major problems in my car.During First gear it suddenly drops RPM at Zero level & after few times its drasticley increase which causes me accidents two time.I had complaint several times when i went to NCR Motors Pvt. LTD. Gurgaon at Atul Kataria Chowk. But they not responding well.They telling this is Manufacturing issue with your Vehicles. If this case, I am helpless to stop using your Renault service . bcoz its very Critical issue with my vehicle. If you wants me to go with your services please rectify my car issue as soon as possibel.There is one more issue, when i went to NCR Motors Body shop for claming my insurance, they put me extra charges of Rs 1312 & Rs 1316 two times instead i have zero % depth insurance with non consuamble policy.For that amount they have't provided me any invoice or Bills.Please short out this issue also.Invoice are attached below
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May 23, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Renault Customer Care's response
Hi ranasudhir11, kindly share your contact details and our team shall get in touch with you shortly.
Aug 27, 2016
Updated by ranasudhir11
Sudhir Rana [protected]
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