[Resolved]  Renault — regarding service

Address:

yadukulam, kizhuvillam, (PO), Mamom, Thiruvananthapuram, Kerala, 695104

Hi
I have give my renault kwid car "kl 16 q 6563" for servicing at trivandrun kwid's service center on 4/7/19. I had a complaints regarding the breaking system of the car. I had this compliant from the begining itself and i have been complaining the same for every time during the service.
Most of the times especially when slow speed the break pad doesnt work, many times i faced dangerous situations.

The breaking system of the vehicle is very much questionable.
When i raised the compliant during service, they will do some cleaning in the pad and some lubrication and calibration. But the problem never resolved.
When i raised the compliant this time as usual, i got a funny reply from them "its the feeling of my mind actually no issues with the break, and they were not ready to admit this compliant.
They informed me that, they have checked everything and no issues with the break so they were failed to identify the compliant and they are helpless and they told me to change my mind set.. When i told them to give this as written statement, but they are not ready to do so.
I need my vehicle in rectified state as early as possible, unnecessary they were holding my vehicle.
Kindly rectify my compliant
Regards
Rahul. R