[Resolved]  Renault — renault duster - hr 26 cy 8104

Address:

122009

I purchased renault duster in 2016 from a dealer in gurgaon called ncr motors. Since the purchase the car has been giving problems and i had to go to this use less dealer's repair center. The following problems came :
1. The dipper stopped working and it took more than two weeks to repair by ncr motors
2. The car used to stop and not start. The issue was highlighted in the first service but not resolved. The ncr motors then resolved the issue in second service when the issue became big. They changed the entire self.
3. Air filter was found broken, not sure how, it was charged by ncr motors saying that there was a delay in third service so warranty does not hold good.
4. Another issue reported in third service was that headlights used to switch off while driving. This issue is still not resolved. Despite in warranty, they are asking for money for change of the switch. I made several follow ups with ncr motors and they did not respond for several weeks. They say that since there was delay in third service so every part will be charged.

I plan to move to consumer court as defective model was given to me by renault and ncr motors gave very poor service. I will file for damages and harassment.