[Resolved]  Renault — Renault duster - major engine failure without any warning in spite of regular maintenance at authorized dealer

Address:

600017

Dear sir

My name is kalyan modali. Recently my duster stopped without any warnings and i had to tow it to your dealer in nellore. After a couple of weeks of trial and error they finally informed me about a major engine failure that would cost about 2 lakhs to get it repaired. This vehicle was properly maintained at authorized dealer on a regular basis.

My question is how can such a major engine failure occur without any symptoms or warning lights going off. Is there a major defect with the product that was not noticed till now? More importantly how can we resolve this issue, given the fact that you don't seem to have competent mechanics at all your dealers.

I would like to thank your for your time and appreciate your response.

Warm regards,
Kalyan modali

Ps: vehicle info:

Vehicle registration number: ap07 bn0116
Chasis/engine no: meehsra[protected]
Make: 2012
Dealer: aruna motors, nellore.