[Resolved] Renault — renault duster - poor quality product - windshield crack within 1 week

rsrv9

from Bengaluru, Karnataka

Address:	BOMMASANDRA INDUSTRIAL AREA, 560099
Website:	www.renault.co.in

My company has purchased duster for me on 6th april 2019. I have driven this vehicle for 450 kms and it is now 9 days old. Today morning (17th april 2019) i notice a crack in the front windshield without any reason. I am really disappointed with the quality of this product and renault dusters ability as an tough and rugged suv. I suspect and have doubt about the quality control process of duster manufacturing. The workmanship of duster is poor& quality control process is poor. I have raised a complaint in this regard with duster but still awaiting the answer from them. As a new customer to renault i am highly disappointed and i do not recommend this vehicle to anybody. Please dont buy renault duster, it a poor quality product

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May 23, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Apr 18, 2019

Updated by rsrv9 THIS VEHICLE WAS PURCHASED FROM RENAULT SHOWROOM JP NAGAR BANGALORE

Verified Support

Apr 20, 2019

Renault Customer Care's response Dear Customer (rsrv9),

Please check your private message and share the details for us to assist with your concern.

Verified Support

Apr 22, 2019

Renault Customer Care's response Dear Customer (rsrv9),

As checked, we understand that our team got in touch with you and shared the requisite information in this regard. In case of any support, you may directly get in touch with the dealership or call us at[protected].