[Resolved]  Renault — renault duster wb20 av 0707 after service vehicle delivery condition

Address:

Kolkata, West Bengal, 700019

Hi

I had given my renault duster for the first free service and accidental claims on the 30th of june and i received the car on 19 th of july 2017..

I would like to hi light that the status of the car received was in a very bad condition

1. The car was not washed
2. The car had multiple scratches and marks on the top of the bonnet which was not there when the car was handed over
3. There was a scratch and and the paint was chipped off near the fuel tank lid which was not there when the car was handed over
4. There are paint spots all over the glasses which was not there when the car was handed over
5. The ac vent knob which changes the direction the of the flow not working.

The car was given to renault central kolkata service center and the service engineer was mr abhilit das ([protected])

I had complained to abhijit about the same verbally while receiving the car and i was assured that the the works that i m pin pointing will be done and he will be sending me a a mail regarding the same.. Bt till 25th of june i have not received any mail regarding the same

Please look into the matter
Indrani dodia