[Resolved] Renault — Renault kwid AMT faulty break | |||
I have purchased Renault kwid amt on 10th Feb 2017 from parkland auto thaltej ahmedabad. After running 300 km noise started from break so we send car to service centre on 19th February. Than after a day we recived car and after running 5 km same noise started. Noise increased day by day than again 2nd time we give car to bopal service centre I also meet service head and they assure me problem will be solved they changed break disk and pad. They keep car for 2 days for proper testing. I got car delivery from service centre and again after driving car 50 to 100 km same noise started. After that I meet service head at bopal service centre and discuss the problem. Service head give me surprised answer that right now renault have no solution of this break problem. They said that they mailed the problem to technical team and they need 1 to 2 month time to solve this problem till that I have to drive car with unsafe break noise and lot of vibration when we push break paddle. Total we visited 9 times in 40 days time after purchasing car. Even one of the employee of renault said that in 5 lacks range car some noise will come and not possible to solved. It means we have to run car with compromise. This proves that Renault have no solution for the break noise problem and they r doing research on customer car. Either company have to solve the problem immediately or return the money. Regards Denis sankhala [protected] Was this information helpful? | |||
May 3, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 Renault Customer Care's response Dear Denis, we are sorry to hear about your experience. We have forwarded your concern to our team, they will get in touch with you to assist you further.
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