[Resolved] Renault — Renault renault duster amt - major issue with transmission | |
Hi Team, I bought a Renault Duster amt rxl in August 2016. Love the car for its handling, drive quality and road presence but it has 1 major problem since 5000KMS in ODO and few minor problems which I have got it rectified. This problem shouldnt be there in a 16lakhs rupee car. After first service i started noticing shuddering/stuttering at low speeds (1st & 2nd gears) this shuddering/stuttering results in dramatic vibrations and jerks at speeds just above 5km/hr.. After multiple visits to renault service station and few basic trouble shooting performed on the car, the problem did not go away and it had become strenuous to drive in the city. Now the car has run 69000 kms and the shuddering has got increased much. Very disappointed with this issue.. Apart from this i had other issues and replaced the following parts in last 3 years - AC unit, Radiator, Steering wheel, right side headlight assembly and im very fed up with all these faulty parts in my car. As customer i am really unhappy with duster amt and in future will never buy any renault car for sure, the fact is that this is a defective car and i think this is a manufacturing defect which has to be recitfied. If you really want to earn trust of your customer then please rectify my problem asap.. I will wait for few days and then take next course of action if the issue is still not resolved. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Mar 16, 2021 Renault Customer Care's response Dear Customer (Satheesh_Elangovan), Please share with us your contact detail via private message, so we can assist you regarding the same. Verified Support Mar 17, 2021 Renault Customer Care's response Dear Customer (Satheesh_Elangovan), We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you. | |
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