[Resolved] Renault — renault service center in hyderabad - wrong diagnosis and loss of 15000 inr

raghusekhar

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500084

Complaint registered:[protected]
My kwid was given for overheating issues to [protected]@ hitech city (Hyderabad) service center and inspite of resolving the issues
They spoiled the engine and delivered the car (Paid a bill of 14000inr). After driving for 2km, found out that the problem still
Exists and i took it back to the same service center immediately. Now they are asking me to replace the engine for 92000 inr.
Customer support reps are not helping and inspite they are speaking rudely. How do i move forward to resolve this.

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Jun 29, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

May 26, 2019

Renault Customer Care's response Dear Chandrashekhar,

We're forwarding your concern for further processing & will get back to you with an update on the same.

Verified Support

May 29, 2019

Renault Customer Care's response Dear Chandrashekhar,

As checked, we understand that our team got in touch with you and requisite information has been shared with you. In case of any support required, please feel free to contact us at[protected].