[Resolved] Renault — renault showroom is asking delivery/ handling charges for triber rxz vehicle

RajKumarGupt

from Chennai, Tamil Nadu

Address:

Trident Hyundai Car Service Centre, JP Nagar, 10th KM, (Anthony's, Kanakapura Rd, Industrial Area, Bengaluru, Karnataka 560078, 560085

Hi,

Last month i booked triber (Rxz mt) vehicle in trident motors, jp nagar, bangalore, white color.in which the dealer is including 12, 390 inr as handling / delivery of charges even after asking them that supreme courts judgement has ruled it out. On confronting the dealer with it they say that the renault company has allowed them to do so.

To take the matter further i have escalated this with renault customer care by mailing to [protected]@renault.com
I haven't received any reply in mail yet.

Now i am confused, who is superior, supreme court or these foreign companies and dealers denying courts judgement.

I want an strict action on them, then only these companies will learn a message & will stop practicing wrong things.

Kindly advise.
Regards
Raj kumar gupta

+91 [protected]

+1 photos

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Nov 14, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Oct 11, 2019

Updated by RajKumarGupt My booking receipt.

Oct 11, 2019

Updated by RajKumarGupt My mail screenshot to renault care.

Verified Support

Oct 14, 2019

Renault Customer Care's response Dear Raj,

We're forwarding your concern. Our team will be in touch with you shortly.

Verified Support

Nov 27, 2019

Renault Customer Care's response Dear Raj,

As checked, we understand that our team got in touch with you and shared the requisite information in this regard. In the case of any support required, please feel free to contact us at[protected].