[Resolved]  Renault — renault very hard clutch

I have been driving one of the first batch of renault dusters from 2012 rxz 110ps model, recently i visited local dealer at hyderabad and he informed me that 110ps model has a perennial problem with hard clutch, 85ps model doesn't have any such issue reported.

I called the[protected] twice to report this issue and both the times my call was either disconnected abruptly or executive stopped to answer.

All i am trying to understand if renault india did any recall for these faulty clutch/ 110ps models? If yes, then why as one of the owners am not informed

Renault hyderabad dealer asked me about 50k for replacing the pressure plate and overall expenditure, i am amazed at the quantum of cost as a customer i have to borne due to a known issue with 110ps models

My medical/ physio bills are running into thousands as my left leg has a hamstring due to the same issue confirmed by my physio
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Dec 13, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2018
Renault Customer Care's response
Dear Customer (askamrit),

We understand that you're facing an issue. Our concerned team will get in touch with you to support and help with your concern.
Verified Support
Nov 03, 2018
Renault Customer Care's response
Dear Customer (askamrit),

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Nov 12, 2018
Renault Customer Care's response
Dear Customer (askamrit),

We understand that our team has shared requisite information regarding the estimate for the work and vehicle delivery. In case of any support required, please feel free to contact the dealership directly or call us at[protected].
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