[Resolved]  Renault — repair of my renault duster (ka 05 mm 4348)

Address:

Bangalore, Karnataka, 560004

I am the proud owner of renault duster since jan 2013, residing in bangalore. Unfortunate, i met with an accident on 8th june 2017 & my duster was hurt badly, saving me completely. Since trident auto enterprises, are the only one authorised dealer of renault in bangalore, i dropped my duster @ renault mysore road (Trident mysore road branch) on 10th june 2017 (Job sheet no. 26409 dt 10/06/17) for the repair. The estimate was done on 13th june 2017 for a whopping value of rs. 4, 86, 352/- & further informed that the estimate is done on a higher level & assured for a lesser final bill amount. With repair cost on a higher end, i had to go for my insurance claim. To add to my misery, the repair was postponed to july 1st 2017 citing gst implementation from the govt.
The repair went on for a long period and with less response from the dealer. The final bill was done on 31st aug 2017 (Invoice no servbajg[protected] for a much higher value of rs. 5, 20, 042/-. Till date, the difference in the amount has not be explained. Further, the claim amount has still not been processed till date from the dealer.
I insisted on a test drive, as the impact was on the higher side & was not proposed from the dealer.
On the day of test drive (16th sept 2017), only driver accompanied, who had no knowledge of the repair. There was no one to attend our complaints, after a much wait, i left disappointed.

Vehicle details

Owner’s name : akshata g. K.
W/o dr. Rudradev k. J.
# 38/58, “ basava krupa”, govindappa
Road, basavanagudi, bangalore 560004
Reg. No. : ka 05 mm 4348
Chassis no. : meehsra36cb010836
Engine no. : k9kj886d012188

Regards

Rudradev
[protected].