[Resolved]  Renault — service centre kochi

It is with utmost disheartening and sad mind i am writing this feedback.
I have a very bad experience with your company and your service dealer.

I own a duster. Yesterday i with my brother were on our way for an important meeting and a construction bidding on it and suddenly the car stopped working. By no means it would start working. We were left on the road with no help or support nearby. After waiting for a very long time we got a road recovery vehicle and finally the duster was pulled to the renault service centre.
We had got late and had to find another taxi to continue our journey but it was unfruitful, we had lost our deal.
The most alarming thing is the fact that the above said duster was routinely serviced at your kalamassery centre and the last routine service being barely a week ago and having paid around 18000rs for the same.

We got many other cars at home, owned by my father from brands like toyota and hyundai. But never before we had to confront a similar situation. And with duster we had always been so proud but it is so disheartening.

Then what is the purpose of such a routine service and a useless service centre. Why dont you shut down such service centres like the one in kalamassery which return the vehicles to the customers without rectifying the mistakes and causing more burden to us.

Hope you will look into the matter the seriously very soon.
Kindly do the needful.
Waiting to hear from you soon