[Resolved] Renault — Steering is like truck!!

aaditya.ranjan2

from Bhagalpur, Bihar

Address:

Patna, Bihar, 800001

Hi, i have renault duster 85 ps 2015 model. I am facing issue with the power steering which suddenly before coming back on after a few seconds. Te steering becomes real hard as if i am driving a truck. It's run approx 47000km. At the time of starting, i have to wait for 1 minutes. Then i am drive. Some times while at running it's again hard that. How could i control i can't explain this.
Service centre check my problem and told me for changes steering motor and is cost is 50000/-
I asked to service manager if the again the same problem will come.

Why should i pay 500000/-

Please help me

Regards /aditya
Con -[protected]
Mail - aaditya. [protected]@gmail.com

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Aug 26, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2017

Renault Customer Care's response Dear Customer (aaditya.ranjan2),

This is not the experience we want you to have. Please allow us some time as our team will get in touch with you to assist you on this.

Verified Support

Jul 25, 2017

Renault Customer Care's response Dear Customer (aaditya.ranjan2),

We've shared an update on your issue. Kindly check your private message for the details.