[Resolved] Renault — unprofessional service behaviour

Prapat Srivastava

from Kichha, Uttarakhand

Address:

Udham Singh Nagar, Uttarakhand, 263153

Hi,

I hv sent my vehicle in rudrapur center to check the starting problem and after that it was working fine but now again same issue came and i tried to check by open the bonut if my car and what i have found is totally unprofessional.
There is one box with many switches, which should be cover properly is left open by the service team.

Regards

+1 photos

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Dec 14, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2019

Renault Customer Care's response Dear Prapat,

Please check your private message and share the details for us to assist with your concern.

Verified Support

Nov 10, 2019

Renault Customer Care's response Dear Prapat,

We understand our team is in touch with you and assisting you in this regard.

Verified Support

Nov 12, 2019

Renault Customer Care's response Dear Prapat,

As checked, we understand that our team got in touch with you and shared requisite information with you regarding the warranty policy. In case of any support required, please feel free to contact us at[protected].

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Comments

Prapat Srivastava

from Kichha, Uttarakhand

Hi,

Didn't get any personal message,
Kindly raise my concern as my vehicle ia still in service centre and i didnt get any proper response from service centre.

Regards,
Prapat

Renault Customer Care's response, Nov 9, 2019

Verified Support

Dear Prapat,

We're forwarding your concern for further processing & will get back to you with an update on the same.