[Resolved] Renault — very bad service and customer response | |||
Sir, i have duster having engine no e034681 and chasis no meehsraw5d7032794 and reg no br06aj3901. One small part that is only cap of engine is needed. I have requested on last seven days to solve and i told it is available at jamshedpur. But till date there is no response. It is not expected the company like renault. Pl, do the needful. My mob no [protected] Was this information helpful? | |||
May 22, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 Renault Customer Care's response Dear Rajesh, We do not want you to feel this way. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance. Verified Support Apr 16, 2018 Renault Customer Care's response Dear Rajesh, We understand that our team is in touch with you and assisting you in this regard. Verified Support Apr 18, 2018 Renault Customer Care's response Dear Rajesh, We understand that our team has shared requisite information regarding the parts availability and vehicle delivery. In case of any support required, please feel free to contact the dealership directly or call us at[protected]. Verified Support Apr 21, 2018 Renault Customer Care's response Dear Rajesh, We understand that our team got in touch with you and shared the requisite information in this regard. For further assistance, you may get in touch with your nearest dealership or contact us at[protected]. | |||
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ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
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This shows casual approach towards your valuable customers.Not expected this.
Pl look into it.
Please give us a chance to make it right for you, we'll connect with you soon.
We understand that our team got in touch with you and shared the requisite information in this regard. For further assistance, you may get in touch with your nearest dealership or contact us at 1800-300-44444.