[Resolved]  Renault — very hard clutch - renault duster

Address:Hyderabad, Andhra Pradesh, 500090

Renault Duster RXZ, bought in 2014, have driven 40K until now.
The clutch is painfully hard despite all kinds of trials and errors by the service center. At first they tried bleeding. Worked for few days and it became very hard again. Then they asked me to replace clutch kit. Paid for it and got it done. Great relief immediately after that, but that too lasted only 3-4 days and the clutch became hard again. Third time, they tried something again. No use. The clutch is very hard again and its causing serious problems to my left leg as well as health. I have left the car at home and travelling by other means now!

Two years back I had the same complaint, the service center did something that worked. I referred to it and the service center told me they did the same thing again - drain all the oil and do bleeding. But it does not work.

I have a doubt they are trying to push me outside the warranty period to get some major replacement done that may be under warranty. I am a computer engineer and the range of automobile technology bull [censored] I get told to me by the service center is overwhelming!

I need the following clarifications:
1. What is wrong with the clutch? Is it a problem with all Renault vehicles or I just got a 'lemon'?!
2. Why is it that when the service center does 'something', it works for a few days and goes back to becoming hard once again?!
3. Based on the above description of events, have I been given the right advice by the service center? If they have been [censored]ING me, please suggest a better service center in Hyderabad.
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Jul 20, 2018
Complaint marked as Resolved 
Started driving again after a brief break. Looks like there is improvement after the last service, although initially it looked like there was no difference. As I continue to drive last couple of days, there is some improvement. Need to drive in bumper-to-bumper traffic to make sure. Marking as resolved.
Renault customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
Renault Customer Care's response
Dear Customer (SathiaK),

Thanks for letting us know! In case you need assistance, please feel free to get back to us or call our toll free number[protected]. We are here for your help!
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