[Resolved]  Renault — very hard clutch. worst experience till date

Address:Faridabad, Haryana, 121096
Website:Www.renault.co.in

I have a 110 rxz duster 2013 dec model.
Since the starting i am facing the clutch hardness issue due to which car has been sent to the service center multiple times.
But no permanent solution has been given till date.
And now as the car crossed 47k kms, they are asking to replace the clutch assembly which is said to cost around 70k rs by the advisor.
I have good driving habbits, my other cars go around a lac kms before getting the clutch assembly changed that too only the clutch plates and pressure plates.
These people are saying to change the flywheel as well which seems too strange.

I have already diverted many people from buying duster and asked them to look for other options.
Not at all recommendable car.
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2018
Renault Customer Care's response
Dear Mohit,

Please check your private message and share the details for us to assist with your concern.
Verified Support
Mar 19, 2018
Renault Customer Care's response
Dear Mohit,

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Mar 19, 2018
Renault Customer Care's response
Dear Mohit,

We understand that our dealership team has contacted you and shared necessary clarification with regard to warranty policy. Further, the required repairs shall be carried out on the paid basis only. Request your approval for further repairs. In case of any support, you may directly get in touch with the dealership or call us at[protected].
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information