[Resolved]  Renault — warranty denied by renault

Website:Customer support @renault.com

My brother bought a new duster car on 2/3/16 registration number hr12ab/ 3805. Vin no meehsraw5g109380 my brother also purchased extended warranty which he paid 15000 rs approx. I and my brothe was shocked when he run car and it sudden off. My brother can not understand whats happended my brother immediately call renault call renault helpline they told we are providing crane service to toe duster car to drop on rohtak service station my brother and my family also with us. After two days i try to find out what happened in my car. The service executive told my brother that it is a engine problem btt renault denoyed warranty why our car warranty is denied by renault if they deny we will take a legal action & friend i suggest you that please dont buy anything from renault as this is fourth time that my car suddenly off toe to the service centre
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Apr 26, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Renault Customer Care's response
Dear Piyush,

Please check your private message and share the details for us to assist with your concern.
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