Reserve Bank Of India [RBI] — Absence of grievance system in PAYTM | |||
I find PAYTM has no proper system to address customer complaint. My Patm account has been locked. Several complaints despatched to them to no avail. I hv in my account a credit of ₹ 102. I am not able to use it now and response to my request. Since 9 Jan 2017 i hve taken up the matter. 9days running no solution. to gain access to my account i need an otp and it is neverbogi received. it says i hv reached max. of otp limits. not that i am not able to use the balance, i am not able to open on another account with the same mob no. no knowing when it is possible when i can hv access to my account or use the balance. no effective solution is provided by paytm. PBalachandran Mob: [protected]. Was this information helpful? | |||
Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |||
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+91 22 2266 0500
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21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
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