Reserve Bank Of India [RBI] — complaint against hsbc bank fort branch

Address:	400102
Website:	www.pioneerfitting.com

Dear sir/madam,

Ref. : our iec no. : [protected].
Our a/c no. With hsbc : current a/c no.[protected].
Eefc a/c no. :[protected].

Sub. : non co-operation by hsbc bank to regularize export document with rbi.

I am sunil dabholkar form pioneer industries, shop no. 5, gokul apartment, off. S. V. Road, kevni pada, jogeshwari (West), mumbai – 400102.

We had account with hsbc from[protected] to[protected]. Due to one export to iran, bank forcefully closed our account with them.
In earlier days we used to submit our export document to them to settle foreign currency realisation/write-off/ amount reduction.

After few months hsbc relationship manager inform us that we don’t have to submit document against export, if received amount is less than $25, 000. The attached of their email has been enclosed to your reference.
There edpms department was regularly sending us letter for submission of document, on this point we regularly ask them for submission of our document against export but same answer was getting and they refused to take documents.

In september 2016, we received noticed to submit document against export. Against they are notice we submit all document to them but within one month bank return all documents back to us by courier.
After that we are continue behind hsbc bank to get brc against submission of all documents, but they always refused to do same. On every call we get reply that we have ask permission on higher authority but we are not getting reply.

We enclosed here some documents send to hsbc bank for asking them for our document submission also there letter for demand of documents.

We have all documents ready with us with bank firc for submission as per rbi instruction.

Please give us the instruction to hsbc bank to help us to complete document submission work.

With regards,

Sunil dabholkar
Proprietor
Pioneer industries