Reserve Bank Of India [RBI] — complaint against yes bank raipur

Address:

Raipur, Chhattisgarh

To,

The manager,

Yes bank,

Civil lines,

Raipur (C. G.)

Subject:- regarding close of account.

Respected sir/madam,

I am a client of your bank for the past 2 years and hold a current account (A/c no.:-[protected]) in your civil lines branch. With account reference to above, i would like to close my above mentioned current account no.[protected] due to your irresponsibility against our account and false commitments with us at the time of account opening. Following commitments was done by you:-

1. Cash deposit limit will be rs.3000000 per month.

2. Pos rental charges will be free.

3. If any charges has been deducted it will be reimbursed later.

But it is sad to say that none of these commitments were fulfilled. Hence, i request you to please close my said account and hand over the balance amount in cash and oblige. Kindly acknowledge the same.

Thanking you,

Pradeep kumar jeewan

Proprietor

Sucg mail was sent to you on 08/01/2018
Sorry to inform you that your staff is not so co-operative. They are very irresponsible regarding customer service. There regular false commitment to come and serve. While our staff has visited and regular follow up with your yesbank staff. Then also our balance in account has been debited with approx 25000 for xyz charges that is wrong because we are getting touch with yesbank staff reagularly. Its not our responsibility because we are doing our job but your service is not up to date. Now we are taking strict action against you and we are mailing complainst against you reguarding false commitment to customer.