[Resolved]  Reserve Bank Of India [RBI] — customer grievance and complaint indiabulls home loan account no hhlnoi00194869.

Address:Noida, New Delhi, Delhi, 110051

Request you to please note our query/concern regarding the home loan with indiabulls and account number hhlnoi00194869.

Kindly address the following concern on an urgent basis:

1. The loan was availed in the year 2014 under the product category “home loan” with mr yogveer singh as the representative. However the nature of the loan has changed to lap. Please mention on what grounds the said facility has been changed.

2. The rate of interest at the time of change is 8.40% with tenure 240 months… as the floating interest changed marginally, india-bulls has significantly increased the rate of interest with tenure to 482 months.

My age is 60+ years already, kindly explain on what basis the mentioned loan tenure has been increased to 40+ years.


Request you to please do the needful since we have paid over rs 10 lakhs in the span of 5 years and only rs 50000 has been reduced as principal and more than rs 10 lakhs h as been charged as interest. (The total loan aggregated to rs 25 lakhs including insurance amount and present outstanding is rs 24.5 lakhs)
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Aug 6, 2021
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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Dear Customer (rochaw93),

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Dear Customer (rochaw93),

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.

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