Reserve Bank Of India [RBI] — Delay in allotment of sovereign gold bond or refund of money reg.

With due respect, I have applied for 4 units of SGB in the month of August, 2020. My Investor ID is[protected] and my bank reference number is 002611103082020100001395 and my payment ID is[protected]. I did not get any mail regarding my allotment whether it is allotted or not.I have also checked in my demat account but couldn't find any information regarding this. Kindly help me in this regard.
1) SGB Series V
2)PAN - ANFPA7667M
3) Mail from RBI not received.
4) Bank from which payment were made - Union Bank of India
5) Date of trannsaction[protected]