[Resolved]  Reserve Bank Of India [RBI] — indusind bank credit card

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.indusind.com

Dear Sir,
I am using the Indusind Bank Credit Card. I had swapped this card for arount 1.61 lacs on 5th Feb, 2018 against the hospital expense and made the payment of 1.53 lacs before the due date. The credit card company charged me the interest on the entire amount of 1.61 lacs. On asking, they are saying that do this as a regular practice if the entire payment is not made in a ststement cycle. Request you to pls help me in the resolution as this is not a fair practice.
Thank you,
Sachin Kumar
Mob: [protected]
Email: sachin.[protected]@live.com
Was this information helpful?
No (0)
Yes (0)
Apr 17, 2018
Complaint marked as Resolved 
Representative from Indusind bank called me and understood the problem. And asked me to keep patience. My complaint was resolved within the provided time frame by Indusind bank. I heartfully thank RBI team for their intervention and support in resolution.
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Apr 14, 2018
Updated by gem_sachin
I received a call back from the Indusind bank credit card pin the very next day. The guy who called me assured that the same would be resolved at the earliest as they are looking into the matter. Still waiting for their response.

Sachin Kumar
Mob: [protected]
Apr 17, 2018
Updated by gem_sachin
My complaint/ query has been resolved on 16th. I got a confirmation mail from [protected]@indusind.com regarding the same today itself. The interest along with the applicable taxes have been reversed by Indusind. I hope that I don't face any such issues in future.
Thank you so much for all the support..
Complaint comments 

Comments

Dear Sachin,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks,
Team IndusInd Bank.
On line fees payment failure, but debited in my account, not for refund for my money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reserve Bank of India [RBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4503
    Pending
    0
    Resolved
    646
    Reserve Bank of India [RBI] Phone
    +91 22 2266 0500
    +91 22 2260 1500
    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all Reserve Bank of India [RBI] contact information