Reserve Bank Of India [RBI] — kotak bank fraud

Address:

400061

Sir,
I would like to bring to you notice that a fraud transaction of rs. 25, 000/- & rs. 236/- has been transferred from my kotak mahindra bank saving a/c no. [protected] to upl ref no[protected]. On 31st dec 2018 at 17:03 hrs.
This payment is not been made by me but it has been fraudulently removed from my account and transferred to one upl ref no[protected].
After searching google to find out which bank will be franking. On the idbi site, a person named deepakkumar said that franking will happen tomorrow, and for that you have to take a request. And for that you give the last six digits of your card and expiry date and send the incoming message to the given number. When i did the idbi bank managing trust, then i received a message from the bank about the money debited from the bank.
I have registered a complaint dt: 31/12/18 at 17:15 hrs. With kotak mahindra bank but have not received any concrete feedback from them.
Now i request you to please take strong action against this and please ensure to return my money back.

Details:
Deepak kumar fraud 16:24 to 16:53 31dec18
Phone:[protected]

Sms from: +[protected] rajesh kumar
Qck9odtizimfvrnouprkecji3cym1b3fmqija
Vmqalqred3txt7z4vo4wnfvwt8e. 16:43
N9vcggdcpm9rvdhn3h3t1mczu7wigpgz7bx
V4jl+emgrmqvtv5gm8dhmojwytqoh. 16:44

Sms send to [protected].
Qck9odtizimfvrnouprkecji3cym1b3fmqija
Vmqalqred3txt7z4vo4wnfvwt8e.
N9vcggdcpm9rvdhn3h3t1mczu7wigpgz7bx
V4jl+emgrmqvtv5gm8dhmojwytqoh. 16:44

Sms send to [protected]
627190 is your otp (One time password) for
Account xxxx003101 and will be valid for 10
Mins only. Never share your otp and
Bank never calls to verify for otp. 16:53

Address: new cosmos building, juhu versova link rd, gharkul society, bharat
Nagar, versova, andheri west, mumbai, maharashtra 400053