[Resolved] Reserve Bank Of India [RBI] — no one is supporting from 4 months | |
Hi, This is regarding my Payzaap wallet of my wife. Initially HDFC didn't ask to provide any document to open account. Now she has some money in her payzapp wallet. She just want to use it in shopping but not able to do that because account is locked. I have raised a lots of complaint but the executive is saying that she must need to open account in HDFC bank to use her balance. It's clearly a fraud. How can they lock all transactions. At least, she must use wallet balance. Could you please look into this. Case ID:[protected] Was this information helpful? | |
Aug 18, 2020 Complaint marked as Resolved Issue has not been resolved yet. Why the issue is marked as resolved? Reserve Bank of India [RBI] customer support has been notified about the posted complaint. | |
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![Reserve Bank of India [RBI] Phone](/img/bn/phone.svg "Reserve Bank of India [RBI] Phone"){kind=small}
+91 22 2266 0500
+91 22 2260 1500
![Reserve Bank of India [RBI] Website](/img/bn/www.svg "Reserve Bank of India [RBI] Website"){kind=small}
![Reserve Bank of India [RBI] Address](/img/bn/location.svg "Reserve Bank of India [RBI] Address"){kind=small}
21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
We apologize for your recent experience. Please share your registered contact details and issue details at the below given link. http://bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.
-Anay
HDFC Bank Customer Assistance