Reserve Bank Of India [RBI] — refund not received in my saving account

Address:

H. No.-136, Sec-10A, 122001

Maine amazon se hair spray order kiya tha but vo deliver nahi ho paya kyonki uss time address par available nahi tha soo product cancel ho gya or amazon walon ne refund request daal di or request generate ho gayi 3 oct 2019 ko but refund bank m aaya nahi 290 rupay ka to amazon walon se baat kri vo kah rahe refund ho chuka hmre yha se unhone reference no. Bi diya but bank se baat hui to vo kah rahe hai hum srif bank m rupay aaye hai ya nahi ye bata skte h na ki reference no se track krke or reference no. Hai.

Reference no.[protected] rs.