Reserve Bank Of India [Rbi] — regarding the fraudulent transaction in my account without my fault /limited liability protection law

Respected sir i did sent the complanit to rbi ombudsman
With the attached letter and documents two month ago 06/06/2018 till now i am waiting for your response
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Regarding the fraudulent transaction in my account without my fault i lost-rs 1, 12, 787/-
According to rbi circular dated-06/07/2017 and information technology act rule no-3/section-43-a/limited liability clause if online banking fraud/siphoning of money reported same day then bank is liable to pay full amount return within fifteen days
But bank manager of sbi - chhatarpur - mp is refusing to abide by rule
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Kindly go through my case and look into the matter
I have sent you complaint with all the documents in your bhopal address on dated 06/06/2018 two months ago,
Kindly respond as soon as possible//kindly give me a fair chance to represent my case and atleast do a fair inquiry in the matter