Reserve Bank Of India [RBI] — security and safety

I am aarti saxena
Her daughter its my mother's savitri devi account.
And ac no. Is [protected]
Ifsc. Code idbi000b002

We did not give our atm and not share any otp or card no to any one but our 25000/- money went out. How its possible??? Went there but they did not take any appropriate action from their side. Even they sad it can not happened it means we are telling lies and you telling us truth. They are not accepting that this happened with us. Our money is not safe here anyone can fraud with us. U don't have any security and safety for your customers. I think we should close our all accounts in indian bank. Have you any rights or securities for your customers. I want a suitable action from your side.
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    Reserve Bank of India [RBI] Phone
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    +91 22 2260 1500
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