Reserve Bank Of India [RBI] — wrong transaction of 13000 rs

Talaha Nandoliya

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear sir /madam,

I do transaction from my axis bank account to icici. But, due to one digit mismatch the amount of 13000 gone in another account on dated 23.05.2019.

I registered complaint in axis bank within 5 minutes. He/she tell me resolution will done within 7 working days.

I also visited my icici & axis bank for query. He/she also give same as above.

Now on toll free number he/she tell me now wait 35 days.

Please look into the matter and solve the problem asap.

Complain number - [protected]

Regards,
Talaha nandoliya

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Jun 15, 2019

Updated by Talaha Nandoliya I didn't get resolution till

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we are working on your query with reference number[protected] and will get back to you at the earliest. Request your patience in the interim. Regards, Team Axis Bank.

Talaha Nandoliya's [Complaint's author] reply, Jun 4, 2019

Please solve query as soon as possible.

Talaha Nandoliya's [Complaint's author] reply, Jun 15, 2019

What is tge status? I didn't get resolution till