[Resolved] Retailbunny.com — Online Mobile Blackberry Z10 purchase worth Rs 17896 | |||
I placed for a BlackBerry Z10 (Charcoal Black) on 11 March.2014 wide Invoice no.IN[protected] and order no FVMWGPOFO the payment of Rs. 17896 was payment made by SBI Credit card Transaction no VT 140720015000430000157 through their site online. I received mail as to the acceptance of the payment; but nothing about the delivery status. Since then I had been sending emails repeatedly. But not a single reply till today. There is customer care 24/7 number on their website. But when I call nobody answer the call, what I get is only a recorded message saying executives are busy and will revert back which they never does. Kindly help me in getting my mobile other wise refund of my payment please Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Retailbunny.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Not refunded money
same problem
I had placed for a BlackBerry Z10 (Charcoal Black) wide order number 0580
paid Rs 17896 payment made by SBI Debit card
through online. I received mail as to the acceptance of the payment; on 12 mar 14 they send me that my order is on preparation in progress.On 14 mar 14 they replied that product I had ordered was out of stock and initiated Refund.I had cotacted them on customer care number they told that money will refund into my account with in 7 business working days.Now almost 20 Days completed but my money was not refunded.I repeatedly contacted them their reply was refund initiated from their side and the problem was with BILLDESK wait for next three days.I had confirmed from Billdesk about my transaction refund, they told me that no refund was initiated on my transaction. Kindly help me out.please
please
same problem
I had placed for a BlackBerry Z10 (Charcoal Black) wide order number 0580
paid Rs 17896 payment made by SBI Debit card
through online. I received mail as to the acceptance of the payment; on 12 mar 14 they send me that my order is on preparation in progress.On 14 mar 14 they replied that product I had ordered was out of stock and initiated Refund.I had cotacted them on customer care number they told that money will refund into my account with in 7 business working days.Now almost 20 Days completed but my money was not refunded.I repeatedly contacted them their reply was refund initiated from their side and the problem was with BILLDESK wait for next three days.I had confirmed from Billdesk about my transaction refund, they told me that no refund was initiated on my transaction. Kindly help me out.please
please
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B-22 Somdutt Chamber -1, Bikaji Cama Place, New Delhi, Delhi, India - 110065
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Same Problem
My order number was 613
I ordered one blackberry Z 10 on 9/3/14 for RS 17901/-.. But after receiving full amount this company informed me after just 10 mins that it is out of stock on 9/3/14.
Immediately, on same day, I requested for refund and questioned "why they are listing a product which they don''t have and receiving money for it".
Then on helpline, on 12th, they informed me that they are arranging this mobile.
Next on 14th March I received mail that company had processed my refund.
"We have processed your Retailbunny.com refund for order with the reference VPRNPARJC."
After waiting for some days, I sent mail on 15th march 14 to its MD, Refund section and customer care but nobody responded.
After that on their helpline, I had a talk with Varsha, she told me to send information of your bank account. She promised that she would refund this payment on Saturday evening means 22/3/14. I sent mail and provided all required details for refund.But she did nothing.
Afterwards I talked to Eliason Borah and Anjali both promised but did nothing. I''m still waiting for my refund. Moreover it's very hard to contact them on co’s given phone number.
Address: Rbunny E- Retail Pvt Limited
B-22 Somdutt Chamber -1 Bikaji Cama Place
New Delhi -110066
Persons responding my calls on [protected], are Varsha, Anjali and Eliason borah.
Regards Kanwaldeep Singh