Reynolds — trimax pen

Respected sir/madam,
Complaint against reynolds trimax pen.

Recently i bought 5 trimax pens of blue color. When i opened the first pen i was shocked to see that such an expensive pen was not working at all. When i tried other pieces out of 5 only 2 were working. I didn't expected such a kind of thing from such a big company.
So please, refund my money or replace the pens as soon as possible.

Hoping for a positive reply.