Ribbons and Balloons — bad quality cake and rude unprofessional staff

Address:

Thane, Maharashtra

I bought a half kg magique cake of ribbons and balloons on 16 jan at 3:10 pm nearest to me from shop no 7, s3, ground floor, vedant commercial complex, vartak nagar, thane (W) and prior to that i had asked the staff and owner whether the cake fresh or not they replied fresh because once they had given me stale and tasting sour with unsual odour and later i asked for bill they refused saying that 'are aap to apne hi ho ' then i ignored and bought the cake home

And later on when we all family where cutting the cake at 11:30 on 16 jan as the cake was consumed it was stale and tasting sour with unusual odour smelling rotten and so we decided not to eat and show it to the owner
So we arranged another cake from another shop and not from ribbons and balloons

And later on when i arrived to the shop ribbons and balloons owner and complained about the cake and stale and taste he replied rudely all its okay no faulty
So i left the cake there and don't want it so and arrived from there

So i request that it was worst staff and shop of ribbons and balloons in vartak nagar thane w
All the birthday was been spoiled because of ribbons and balloons

And the staff of ribbons and balloons shop of vedant commercial complex vartak nagar thane w is so rude and unprofessional and don't how to speak to customers

The staff, they all were busy in chit chat with each other. Counter ladies busy in talk on there phone and keep talking with the neighbour shop guys unnecessary.
The owner is very rude

Extenely bad shop of ribbons and balloons
And worst staff

And bad cake quality and promising to gave a good quality
Bad quality and worst quality of cake

Extremely disappointed with the services!!!

Never ever in future will visit your cake shop again!!!

Disappointed by the bad quality of cake and staff of ribbons and balloons

Since i know i have a big complaint since the issue is bigger and the ribbons and balloons will take some action against the owner and staff i must say you should close that branch of ribbons and balloons in vedant commercial complex vartak nagar thane

Culprit : shop no 7, s3, ground floor, vedant commercial complex, vartak nagar, thane (W)

Myself
Jeet
[protected]@gmail.com
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