Richfeel Trichology Centre — hair & beauty and loan

Address:

H.No 183, Sector 55, Faridabad, Haryana, 121004

Dear sir/madam,
This is to inform you that i visited richfeel faridabad (Haryana) on 15/10/2019. After due consultation with doctor, i have shown my willing ness to carry out the treatment but it was told that i need to consult with my family. They insisted to submit my documents and paid partial feel to avail running discount offer, which i reluctantly agree with the confirmation from doctor (Based on his onward discussion with senior) that in case i say no they will refund paid amount.

After wait of 3 month they not provide me any date for transplant. Then i say to cancel it i don't wanna now. Then they providing me dates and but now i don' t want to do it because i am not fit to do this and need to cancel it and want my money refund. Atleast for those emi not paid yet. I am regulorly try to talk to customer complaint but they tell me that you will receive call with 48 hour. But no call receive from last 1 month. They not even having my surgery documents. So how can they bind me for surgery

Please help me for cancel it and refund my money. I am a student and not much easy for me to arrange money to pay emi.
Please help me. I m totally struck.

With regards

Naveen kumar
[protected]