Richfeel Trichology Centre — Richfeel -Order is not received it's been 22 days

Address: Kinetic Celestia blocka seshadri marg Kondapur Hyderabad 500084

I have placed the order on 18th August but order shipment shows 28th August. Shipment is still in Maharashtra by today. When I clearly mentioned it is emergency even though the progress is too slow. I don't know when the order will come to Hyderabad. Is it making any sense. I want my amount back. I will go to Richfeel and buy the products in Hyderabad. You told home delivery though I told you that I will buy from the Richfeel Kondapur Hyderabad. Nice delivery I got to use other brand shampoo to use until then. I lost my hair completely. What kind of service Richfeel is providing. Don't fool the customer by false promising your standards.