Rinivas — Did not receive the product

Address:

East Godavari, Andhra Pradesh

I ordered Saco external hard disk protector, they have given me the track id, but its was not updated from 6th of july, i mention that on 13th of july to the customer care guy of amazon, he simply said the delivery date is on 17th of july, so please don't be panic product will be received on time. and today i did not get the product and at bonus they are saying ur product is missed some where, and ur money will be refunded with in 3 business day. At the end the customer(me) is suffering for not getting the product and my money strucked for no reason. This how the amazon services is, i thought amazon is very good online store, which was totally wrong.