Rns Motors — delayed submission of rc card

Address:

Bannerghatta Main Road Pai Layout Hulimavu, Bangalore, Karnataka, 560076

I purchased my first car (Maruti swift - zxi) from the rns motors ltd, arekere main road, bangalore in the month of september, 2019 but till date i have not received the rc card. Every time i call, i get response from the team to wait one more week, which is now ridiculous considering the number of times i am chasing up.

Some series of conversation with you which i want to highlight:

1) 1st inquiry from my end was in the month of november, after waiting for 45 days from the date of purchase.
Response - sir, there's some delay at rto end regarding my car number series. Wait for a month, you will receive the card at your door step.

2) 2nd inquiry - december'19 end followed by same reponse

3) 3rd inquiry - jan'20. Response - card has been dispatched from rto end through speed post, you will get it within a week.

4) 4th inquiry - jan'20 end. Response - post office didn't receive my rc card from rto. Don't know where exactly it is there. We will check and update.

5) 5th inquiry - feb'20. Response - rto didn't receive the high security number plate bar code number. Hence rc card not generated yet.

6) 6th inquiry - feb'20. Response - we are following up. Wait for one more week.

So on and on for the next dozens of inquiries.
Finally now they have stopped taking up calls as well.

Its march now and i am running my car without the rc card because of it's unavailability. I cannot take my car for any of my planned trips or vacations just because of this issue.

Please help me sort out the issue.