Roca India / Parryware — Slimline commode shower parry

Address: MANIDEEPA BUILDING FLAT NO 4S 4 SOUTHERN AVENUE KOLKATA 700026

Dear customer, your call no-cca/070820/08 will be attended by suman purakait ([protected])- call parryware roca authorized customer care centre-[protected]-for details. Kindly share this otp 6887 to close the complaint.
Dear customer, pl note the reg no - cca/070820/08 parryware roca authorized customer care centre - [protected]. Please send the purchase copy by whats app no [protected]

My complaint on above is appended below

The person suman purakit came and without even checking the commode shower have the verdict told is ok and needs no further action
I asked him to check nicely but he was very arrogant and his behaviour not all called
I want the product to be replace immediately or refund the money of rs 630 so paid without any further delay

Need immediate resolution of the same