We are in the process of renovating the toilets in our home. We installed two Parryware Wall Hung Toilet Seats. Unfortunately the water flow design turned out to be very poor and the waste is not flushed in one time and one needs to flush 2 or 3 times for the waste to clear.
Subsequently we installed similar Wall Hung Seats from a competing brand. It has a much better design and the waste is cleared in less than one-fourth the amount of water needed in the Parryware product.
I lodged a complaint but the Service Engineer who visited is saying there is nothing wrong.
I am an Engineer and we also manufacture products and we appreciate feedback from customers as it allows us to improve. I hope someone in Parryware also thinks this way.
Using this product has been quite irritating. The reason of writing is that Parryware, which is a well known brand, should not be associated with such poor quality.
The fact is that their design team has goofed up and a good looking product is performing poorly.
Hope this message reaches someone who cares for the quality of products at Roca/Parryware and wishes to improve.
I will be happy to share videos to explain further if someone is serious about the issue.
We want the seats to be replaced with one where the waste is cleared in one flush and less amount of water is wasted.
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